Professional Staff

Matthew Baker, Programmer/Analyst

phone: 2211

Mike Benchoff, Educational Technology Specialist for Applications & Systems

phone: 330-263-2671

As an Educational Technology Specialist, Mike works with faculty, students, and staff to promote the effective use of technologies in support of teaching/research and learning, and directly developing applications using established technology platforms. Mike also plays a lead role in the management and development of the College’s WordPress installations, learning management system and modules, Office 365 collaboration tools, Confluence (wiki), and other enterprise educational applications. Mike can assist with adding specialized software applications to our lab and classroom computers and is available to provide 1-1 and small group training on our supported applications and equipment.

Joel Bosler-Kilmer, Senior User Support Specialist

phone: 330-287-4357

As a Senior User Support Specialist, Joel takes a lead role in coordinating our efforts to respond quickly to break/fix issues related to computers and printers as well as answer general technology questions relating to classroom training, copiers and printers, and our core applications like Confluence (Wiki), Select Survey, Woodle, Wordpress, Skype, Email, printing and wireless connectivity. Joel is available to provide 1-1 and small group training on our supported applications and equipment.

Jon Breitenbucher, Ph. D., Director of Educational Technology

phone: 2207

Jon works with faculty to incorporate technology and/or innovative projects into their courses. His specialties include WordPress (including Voices, Spaces, and Discover), iMovie, Garageband, social media and course management technologies. Faculty thinking about redesigning a course or adding new projects to a course (including IS) are encouraged to schedule a meeting with Jon through his Doodle calendar.

Marlene Brown, Computer Systems Operator

phone: 2375

Tabitha Conwell, Director of Applications Development

phone: 2304

Robin Croft, Technical Support Specialist

phone: 330-287-4357

As a Technical Support Specialist, Robin is available to respond to break/fix issues related to computers and printers as well as answer general technology questions relating to classroom training, copiers and printers, and our core applications like Confluence (Wiki), Select Survey, Woodle, Wordpress, Skype, Email, printing and wireless connectivity.

Roger Dills, Senior Systems Administrator

phone: 2278

Vince Discipio, Director of Digital Infrastructure

phone: 2612

Ellen Falduto, Chief Information and Planning Officer

phone: 2230

Debbie Kilbane, Senior Programmer Analyst

phone: 2291

Can help with

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Colleague (including Colleague Software Updates), Informer, Business Objects, InfoView

Daniel Krites, Presentation Technology and Event Support Specialist

phone: 2024

Connie McCarty, Senior Programmer Analyst

phone: 2199

Michael Naylor, Assistant Director of Digital Infrastructure for Media Services and Systems

phone: 2677

John Shatzer, STA Program Coordinator and User Support Specialist

phone: 330-287-4357

As the STA Program Coordinator, John handles all aspects of managing our Student Technology assistants and their support of students, faculty and staff via our help desk. As a User Support Specialist, John is available to respond to break/fix issues related to computers and printers as well as answer general technology questions relating to classroom training, copiers and printers, and our core applications like Confluence (Wiki), Select Survey, Woodle, Wordpress, Skype, Email, printing and wireless connectivity. John also coordinates our loaner equipment check out program.

Robert Shipley, Telecommunication Systems Technician

phone: 2547

Michael Thompson, Senior Programmer Analyst

phone: 2511

Michael supports Ellucian’s Colleague application as well as the Scotweb or Webadvisor interface to the Colleague application. His primary area of expertise is student data, focusing on the needs of the Registrar’s office, the Dean of Students, and the Dean for Curriculum and Academic Engagement.