Professional Staff
Michael Benchoff, Sr. User Support Specialist
Can help with
Classroom Technology Training, Confluence (wiki), GroupWise, Microsoft Office, Moodle (Woodle), Select Survey, Skype, SMART Board, Sympodium, WordPress (Voices, Spaces, APEX, Discovery)As a Senior User Support Specialist, Mike plays a lead role in coordinating our efforts to respond quickly to break/fix issues related to computers and printers as well as answer general technology questions relating to classroom training, copiers and printers, and our core applications like Confluence (Wiki), Select Survey, Woodle, Wordpress, Skype, Email, printing and wireless connectivity. Mike can assist with adding specialized software applications to our lab and classroom computers and is available to provide 1-1 and small group training on our supported applications and equipment.
Joel Bosler-Kilmer, Senior User Support Specialist
Can help with
Classroom Technology Training, Copiers and Printers, GroupWise, Microsoft Office, Moodle (Woodle), Sympodium, WordPress (Voices, Spaces, APEX, Discovery)As a Senior User Support Specialist, Joel takes a lead role in coordinating our efforts to respond quickly to break/fix issues related to computers and printers as well as answer general technology questions relating to classroom training, copiers and printers, and our core applications like Confluence (Wiki), Select Survey, Woodle, Wordpress, Skype, Email, printing and wireless connectivity. Joel is available to provide 1-1 and small group training on our supported applications and equipment.
Jon Breitenbucher, Instructional Technology Specialist
Can help with
Classroom Design, Clickers, Digital Media Projects, Instructional Design, LaTeX, Mobile Devices, Moodle (Woodle), Select Survey, SMART Board, Social Media, Student Technology Assistant (STA) Program, Sympodium, WordPress (Voices, Spaces, APEX, Discovery)Jon works with faculty to incorporate technology and/or innovative projects into their courses. His specialties include WordPress (including Voices, Spaces, and Discover), iMovie, Garageband, social media and course management technologies. Faculty thinking about redesigning a course or adding new projects to a course (including IS) are encouraged to schedule a meeting with Jon through his Doodle calendar.
Tabitha Conwell, Director of Applications Development
Can help with
Colleague, Informer, IT Security and Compliance, Software and Equipment Purchasing, WebAdvisorRobin Croft, Technical Support Specialist
As a Technical Support Specialist, Robin is available to respond to break/fix issues related to computers and printers as well as answer general technology questions relating to classroom training, copiers and printers, and our core applications like Confluence (Wiki), Select Survey, Woodle, Wordpress, Skype, Email, printing and wireless connectivity.
Roger Dills, Senior Systems Administrator
Can help with
GroupWise, Information & Technology Policy, IT Security and Compliance, Mobile Devices, Moodle (Woodle), Network Access, Staff and Faculty Hires and DeparturesVince Discipio, Director of Digital Infrastructure
Can help with
Cable TV, Capital Projects, Classroom Design, Confluence (wiki), Digital Signage, Event Support, GroupWise, Instructional Design, IT Security and Compliance, Mobile Devices, Network Access, Phone/Voice mail, Select Survey, Videoconferencing and TeleconferencingEllen Falduto, Chief Information and Planning Officer
Can help with
Assessment, Capital Projects, Colleague, Grant-Funded Projects, Information & Technology Policy, Informer, IT Security and Compliance, Software and Equipment Purchasing, SPSSDebbie Kilbane, Senior Programmer Analyst
Colleague (including Colleague Software Updates), Informer, Business Objects, InfoView
Daniel Krites, Presentation Technology and Event Support Specialist
Can help with
Classroom Technology TrainingMichael Naylor, Assistant Director of Digital Infrastructure for Media Services and Systems
Mary Schantz, Director of User Services
Can help with
Borrow equipment (laptops, media equipment, etc.), Classroom Technology Training, Confluence (wiki), Copiers and Printers, GroupWise, Microsoft Office, Moodle (Woodle), Select Survey, Skype, Software and Equipment Purchasing, Staff and Faculty Hires and Departures, Student Technology Assistant (STA) Program, WordPress (Voices, Spaces, APEX, Discovery)John Shatzer, STA Program Coordinator and User Support Specialist
Can help with
Borrow equipment (laptops, media equipment, etc.), Classroom Technology Training, Copiers and Printers, Microsoft Office, Moodle (Woodle), Student Technology Assistant (STA) Program, WordPress (Voices, Spaces, APEX, Discovery)As the STA Program Coordinator, John handles all aspects of managing our Student Technology assistants and their support of students, faculty and staff via our help desk. As a User Support Specialist, John is available to respond to break/fix issues related to computers and printers as well as answer general technology questions relating to classroom training, copiers and printers, and our core applications like Confluence (Wiki), Select Survey, Woodle, Wordpress, Skype, Email, printing and wireless connectivity. John also coordinates our loaner equipment check out program.
Michael Thompson, Senior Programmer Analyst
Michael supports Ellucian’s Colleague application as well as the Scotweb or Webadvisor interface to the Colleague application. His primary area of expertise is student data, focusing on the needs of the Registrar’s office, the Dean of Students, and the Dean for Curriculum and Academic Engagement.